How to Find the Right Irrigation System Company

Have you decided to invest in a sprinkler system for your property? Then your next step is finding the right irrigation system company to design, install, and maintain it. Here’s a quality checklist to ensure you get a partner you can rely on for exceptional lawn irrigation service. Have you decided to invest in a sprinkler system for your property? Then your next step is finding the right irrigation system company to design, install, and maintain it. Here’s a quality checklist to ensure you get a partner you can rely on for exceptional lawn irrigation service. 

How Responsive is Customer Service? 

When you call or complete the ‘contact us’ form, do you hear back from the irrigation system company? A quick response confirms the organization prioritizes customer service. During your initial conversations, be sure to ask how the team handles urgent requests. And check on their turnaround time for service calls, too. 

Is the Irrigation System Company Accredited with the Better Business Bureau?

As you’re researching an irrigation system company, look for the BBB accreditation symbol on their website. The Better Business Bureau (BBB) is a non-profit organization focused on encouraging honest and responsive partnerships between companies and customers. The BBB website contains consumer reviews and feedback that can give you insights about lawn sprinkler companies.  

Does the Lawn Sprinkler Company Have Experience?

Look for the basic facts about an irrigation system company. For example, when did the organization open its doors? And when you review the business’ website, do you find customer testimonials? You can also use the website to see photos of projects or read about the company’s approach to sprinkler system repair, design, and installation. 

What Types of Sprinkler System Equipment Does the Company Use?

The right irrigation system company will be open and honest about the brands of sprinkler system components they use. And if the company website doesn’t share details, be sure to ask customer service or the estimator questions about their processes, such as sprinkler system installation.   

What Warranties Does the Irrigation System Company Offer?

While the industry standard for irrigation system installation is usually one year, some companies may offer different protections for some components. Check with the sales and service team to understand policies for broken parts, support, and repair. Sprinkler system parts manufacturers may also offer parts warranties. Importantly, confirm that the irrigation system company has guarantees in place before signing any agreement. 

How Does the Irrigation System Company Provide On-Going Service?  

After completing the sprinkler system installation, what level of service can you expect from the company? Find out about services such as repair plans, opening and closing irrigation systems, or extras like landscape lighting.  If your community requires backflow testing to protect drinking water, ask whether the company’s certifications are in line with your needs. And some companies may have a standard service agreement that offers additional value. 

What’s the Cost of Sprinkler System Consultations?  

While a company’s website may list ‘free quote,’ be sure to verify that you won’t face charges for lawn sprinkler system design and installation estimates. Similarly, ask if the irrigation contractor completes an irrigation system design before the installation.  And if they complete the design, find out if they charge an additional fee for the service. A well-thought-out irrigation design ensures you get proper water coverage in the areas you expect.  The design will clarify the areas receiving (and not receiving) water before installation.    

When you’re searching for the right irrigation system company, contact Sanderson & DeHaan. Our lawn sprinkling system experts are here to help answer your questions. And we’re ready to supply you with a reliable sprinkler system that gives you a lawn you’ll love. 

Call us at (800) 489-4441 today!